Specific Gravity Ltd is no longer accepting new orders and will cease to provide services from the 31st of October 2014.
Why are you no longer providing the services?
Specific Gravity Ltd is no longer actively trading and therefore it is no longer financially viable to continue to provide the services. We thank you for your custom and hope we have served you well during your time with us.
What happens next?
We will continue to host all existing hosting accounts and domains until the 31st of October 2014. On the 1st of November any accounts left on the server will be suspended until the 1st of January 2015 when they will be terminated. Domain names will continue to be active until they expire.
To avoid any loss of data or downtime you should transfer your services before the 31st of October 2014. It is our intention to ensure that everyones website has a smooth transfer to another provider without any downtime due to suspension or termination, if you require help moving your services please email firstname.lastname@example.org for advice.
I have forgot my passwords to manage my domain/hosting
For domain name services, you can request a password reset here. For all other services email email@example.com
What if I don't use my domain name and hosting account?
If you no longer use your domain name and hosting account there is nothing you need to do, your hosting account will be terminated on the 1st of November 2014 and your domain name will expire on it's expiration date.
What if I have a free web hosting account?
Your account will be terminated on the 1st of November 2014, please move your services before this date to avoid any downtime or loss of data.
What about refunds?
We will not be providing refunds on domain name registration and SSL certificates services, as your domain name/SSL certificate has already been paid up until the period it was registered or renewed for. If you pay monthly for web hosting, again we will not be providing refunds as we will continue to service your account until it's renewal date. If you paid yearly for web hosting, as a gesture of goodwill we may be able to provide a partial refund for the period of service not provided please contact firstname.lastname@example.org
Are you legally allowed to terminate my service?
We believe we are providing more than sufficient notice. As per our terms and conditions, either party may terminate the agreement at any time by giving at least 30 days written notice to the other party. This email is your written notice. If you have any queries regarding the terms and conditions please email email@example.com
Once again thank you for your custom and we wish you all the best with your website for the future.
Specific Gravity Ltd is registered in England and Wales no: 6972853
Specific Gravity Ltd
Sparkhouse Studios, Rope Walk
Lincoln, LN6 7DQ